Customer files checked by virtual agents in Senegal
How can artificial intelligence technologies help reduce workload by automating repetitive tasks? Orange Senegal has been investigating this on a specific case: checking the subscription files from mobile offers. In just a few months, the carrier has launched a tailored solution based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) from open-source ecosystems.
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OS ecosystems and operators: relationships that shape the customer experience
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bridging two Internet of Things platforms
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An enriched experience with a system that answers general questions
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MWC 2019: the Djingo ecosystem is opened up to partners
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