By continuing to use this site, without changing your cookie settings, you agree to the use of cookies enabling us to produce visitor statistics.
Find out more

Personal Data

Orange is committed to the protection, confidentiality, and security of its customers’ personal data. The present Personal Data Notice informs you of how Orange, and any potential sub-contractors or partners, process your personal data within the context of the Hello Future website.

Why does Orange process your personal data and on what basis?

Orange processes the data for the purposes of sending out the Hello Future website newsletter. The sending of this newsletter is based on Orange’s legitimate interest in keeping you regularly updated on the content published on its hello Future website. You may request that this mailing be stopped at any time.

What type of personal data is processed?

Orange gathers personal data via the subscription form on the Hello Future website or when you participate in events that are organised by Orange.

The categories of personal data that we process as part of this service are:

  • Contact data (email address)
  • Service-related statistical data

Collecting the email address is necessary for sending out the newsletter.

This data is not used for commercial prospection purposes.

With whom is your personal data shared?

The data gathered is intended for authorised internal services of the Orange Group and its service providers who process data for Orange for the purposes of sending out the newsletter.

For how long is your personal data stored?

Orange stores a person’s email address for as long as they do not unsubscribe via the unsubscribe link.

What are your rights and how can you exercise these?

You have the right to access and rectify your personal data as well as to limit or oppose the processing of your data.

If you no longer wish to receive the Hello Future newsletter, you may unsubscribe at any time by clicking here or on the link at the bottom of the newsletter.

To exercise your rights, you can write to us at hello.future@orange.com.

You are hereby informed that you have the right to apply to the Commission Nationale de l’Informatique et des Libertés (CNIL), the supervisory authority in charge of compliance with obligations regarding personal data in France. We urge you to contact us before any request so that we may attempt to resolve it together.

Is personal data transferred outside of the EU?

The personal data collected and processed by Orange is not subject to any transfer outside of the European Union.

How can you contact the Data Protection Officer?

You can contact the Orange Data Protection Officer for questions relating to the protection of personal data:

Orange SA
Attention: Data Protection Officer
78 rue Olivier de Serres
75505 Paris Cedex 15

How is your personal data secured?

Orange guarantees that your data is processed in total security and confidentiality, including when certain processing is carried out by sub-contractors. To this end, the appropriate technical and organisational measures have been set up to prevent the loss, misuse, alteration, and deletion of your personal data. These measures are adapted to the data’s level of sensitivity.

Modifications to the present Personal Data Notice made on 28/03/2019.

It may be necessary for the present Personal Data Notice to evolve.