User experience

Can Chatbots Really Influence Us?

The ontological distinction between humans and machines could make users less easily influenced or fooled than persuasive technology and conversational marketing professionals think.

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Online sentiment analysis, a promising predictive tool

A scientist leading a discussion on Open Science with colleagues in a laboratory.

Open science: the principles and tools of more accessible and efficient science

A woman uses a virtual reality headset

Journey through the Metaverse: Is the Future of Retail Virtual?


Satellite Technology Opens the Door to New Frontiers for the Internet of Things

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A sociological analysis of how teenagers spend their pocket money

A person on her couch looks at the conversation with a chatbot on her phone.

Chatbots are redefining interactions between customers and advisors