User experience

AI Research for Discovering Faults in the Fiber Access Network

Diagnosing fiber access networks is a major challenge for Orange in order to achieve the best customer satisfaction rate and control operational costs. AI research teams are exploring solutions for discovering new faults.
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Une jeune femme pose une question au téléphone

Bank Fraud: Uncovering the Victim Experience to Better Support and Protect Customers

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Can Chatbots Really Influence Us?

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Online sentiment analysis, a promising predictive tool

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A scientist leading a discussion on Open Science with colleagues in a laboratory.

Open science: the principles and tools of more accessible and efficient science

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A woman uses a virtual reality headset

Journey through the Metaverse: Is the Future of Retail Virtual?

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Satellite Technology Opens the Door to New Frontiers for the Internet of Things

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