User experience

AI Research for Discovering Faults in the Fiber Access Network

Diagnosing fiber access networks is a major challenge for Orange in order to achieve the best customer satisfaction rate and control operational costs. AI research teams are exploring solutions for discovering new faults.
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Une développeuse avec son ordinateur devant une armoire informatique
Une jeune femme pose une question au téléphone

Bank Fraud: Uncovering the Victim Experience to Better Support and Protect Customers


Can Chatbots Really Influence Us?

An analyst looks at data on a screen

Online sentiment analysis, a promising predictive tool

A scientist leading a discussion on Open Science with colleagues in a laboratory.

Open science: the principles and tools of more accessible and efficient science

A woman uses a virtual reality headset

Journey through the Metaverse: Is the Future of Retail Virtual?


Satellite Technology Opens the Door to New Frontiers for the Internet of Things