User experience

Can Chatbots Really Influence Us?

The ontological distinction between humans and machines could make users less easily influenced or fooled than persuasive technology and conversational marketing professionals think.

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An analyst looks at data on a screen

Online sentiment analysis, a promising predictive tool

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A scientist leading a discussion on Open Science with colleagues in a laboratory.

Open science: the principles and tools of more accessible and efficient science

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A woman uses a virtual reality headset

Journey through the Metaverse: Is the Future of Retail Virtual?

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Satellite Technology Opens the Door to New Frontiers for the Internet of Things

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A person handles a ten euro banknote

A sociological analysis of how teenagers spend their pocket money

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A person on her couch looks at the conversation with a chatbot on her phone.

Chatbots are redefining interactions between customers and advisors

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