User experience

Personality derived from data can revolutionise smart services

The “one-size-fits-all” service creation model is no longer beneficial. Thanks to technology and AI, the quest to find a “golden mean” to satisfy the majority is not needed. Private personality profiles embedded in the service means that customers can receive different experiences from the moment of installation.
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A voice bot in a sub-Saharan language

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Towards a common “language” for smart homes

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Beyond Building Information Modeling with interactive Digital Twin

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Networks enable an up-close Vendée Globe experience

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Virtual reality, the new tool for evaluating user experience

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Progress in the semantic analysis of the voice of the customer

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