Machine learning


Digital culture  /  Article

Vendée Globe 2020: innovation at the service of speed

On November 8th, 2020, 33 skippers set sail to tackle the “Everest of the seas”. This year again, the aim is clear: to break speed records. Armel Le Cléac’h, winner of the previous edition, made his round-the-world trip in 74 days. In 2020, the competitors hope to make it in less than 70 days. To achieve […]


Artificial intelligence  /  Article

AI breaks the sound barrier

The story of artificial intelligence and text recognition dates back many years, but sound recognition is a much more recent endeavour and, as a field of research, is still in the teething stages. The subtleties of sound are a major challenge for machines in terms of assimilation, and understanding those subtleties can be very difficult. […]


Research  /  Blog

Behind the scenes of chatbot production

But behind these systems, sometimes referred to as examples of “artificial intelligence”, is a hybrid method of production combining automation and human control. Indeed, chatbots are devices that require a phase of knowledge expansion and then continuous supervision of the system. With this in mind, we examine how this human work is organised around algorithmic […]


Artificial intelligence  /  Article

Auditing AI: when algorithms come under scrutiny

Transparency of algorithms is an essential component of an ethical and responsible artificial intelligence. The concept has emerged in response to the growing use of AI systems in sensitive areas and their impact on the lives of individuals as well as on society as a whole. While AI is a powerful tool for fighting inequality, […]


Artificial intelligence  /  Article

Drinking water network management grows in intelligence

In a context of diminishing resources and within an ever more stringent regulatory framework, both public and private drinking water suppliers are faced with complex and growing challenges: tracking water quality, improving network performance, reducing operating costs, and energy efficiency. Challenges that smart network management can help them to face up to. Smart network management […]


Artificial intelligence  /  Article

International crisis prevention, management and resolution: the assets of AI

Artificial intelligence (AI) technologies make it possible to spot patterns in large, heterogeneous datasets, and to anticipate certain phenomena. They are also powerful tools for finding solutions to certain global problems that are as urgent as they are complex. They are being used more and more by government institutions and humanitarian and development organisations at […]


Research  /  Blog

Digital Professional Reflection — Get to know yourself!

What is a Digital Professional Reflection? It is the list of characteristics that describes who you are as a company employee (see image to the right). This digital description is obtained via Natural Language Processing of employee data, such as files on their drives, mailboxes or data from specific business applications (collaborative network, SharePoint, etc.) […]


Networks and IT  /  Article

Algorithm predicts congestion in mobile radio networks

Network supervision is advancing thanks to artificial intelligence. One Orange laboratory in Belfort has offered further proof of this by developing a predictive analysis solution that can prevent mobile network traffic overload. An algorithm can now detect imminent congestion 30 minutes before it occurs, with a success rate of over 80%. This predictive maintenance solution […]


Artificial intelligence  /  Article

When AI assists photographers

A processor dedicated to AI On the market since 2017, Neural Processing Units (NPU) are AI dedicated chips that coexist on the same circuit as a processor, memory, a graphics chip, wireless communication modules, and sometimes sensors. Designed to speed-up artificial neural networks, NPUs make it possible to perform AI tasks much faster than traditional […]


Au-Sénégal,-un-agent-virtuel-allège-la-vérification-des-dossiers-clients_960x620 Artificial intelligence  /  Article

Customer files checked by virtual agents in Senegal

The work carried out by the Orange Nomad Back Office team in Senegal seems never-ending and futile. Day after day, the team’s 17 members manually process 15,000 subscription requests submitted by resellers on the ground via the Nomad platform. When AI helps humans Their work involves verifying the authenticity of identity cards sent in the […]


Image_SmartCapex_960x620 Artificial intelligence  /  Article

Improving business operations through AI

In Madrid, Orange Spain’s Data Department and Data Freaks teams are developing dozens of use cases to improve OSP process efficiency. These data experts are tasked with building innovative tools to improve business operations, based on Big Data and machine learning. Their projects focus on business operations and investment processes, as does Smart Capex. Designed […]


Artificial intelligence  /  Article

Reinforcement learning: a powerful AI in ever more areas

From the game of go to autonomous driving, through industry, the applications of reinforcement learning.