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AI is playing a key part in reshaping and developing businesses, and in improving people’s daily lives. Different concepts, tools and technologies that use algorithms—such as blockchain, machine and deep learning, natural language processing, generative AI, etc.—are beginning to show exciting possibilities that will support and optimise human intelligence. If guided by an ethical and responsible approach, this field can offer numerous rewards.

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Chatbots are redefining interactions between customers and advisors

Chatbots continue to amaze us! They are now able to collaborate with customer advisors to improve productivity and customer satisfaction, as explained in the White Paper “Défis et progrès à l’ère des données et de l’intelligence artificielle” (Challenges and progress in the era of data and artificial intelligence), published by Sofrecom, an engineering subsidiary of Orange.
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A person on her couch looks at the conversation with a chatbot on her phone.
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Video Compression: A Neural Network Challenging the Conventional Approach

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Self-supervised learning paves the way for a common-sense AI

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Word of innovation

PINNs

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Using AI to monitor movement promises to improve home care

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A voice bot in a sub-Saharan language

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Towards a less data and energy intensive AI

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