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Discover our articles that showcase ideas, opinions and perspectives—of different players, experts and stakeholders from every ecosystem—on the greatest advances in research and innovation.

Artificial intelligence

Chatbots are redefining interactions between customers and advisors

Chatbots continue to amaze us! They are now able to collaborate with customer advisors to improve productivity and customer satisfaction, as explained in the White Paper “Défis et progrès à l’ère des données et de l’intelligence artificielle” (Challenges and progress in the era of data and artificial intelligence), published by Sofrecom, an engineering subsidiary of Orange.
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A person on her couch looks at the conversation with a chatbot on her phone.
Homme assis à un poste de travail face à des ordinateurs mettant en avant des données.
Data

Data and AI: How carriers can compete with GAFA

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Deux femmes scientifiques dans un laboratoire, discutant de données médicales.
Data

Measuring and guiding: How data has contributed to tackling the health crisis

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Une personne analysant des données en réalité augmentée sur sa tablette
Networks and IT

Quality of Service on Mobile Networks: What Data and AI Promise

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Networks and IT

A Lab for Testing the Benefits of Edge Computing on a 5G Network

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Internet of things

IoT SAFE: eSIMs as a digital safe

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Internet of things

Ewattch: Improving the performance of industrial sites at minimum cost

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