Publishing formats

With the aim of sharing the latest developments in Orange’s research, the Research Blog lets our researchers have their say. They tell us about their work as well as sharing their visions and convictions regarding the technological disruptions and changes in society that are unfolding. It’s a place to interact with people who are passionate about the future of our digital and human world.

Research

Behind the scenes of chatbot production

This article considers the manufacture of dialogue automation systems for marketing and customer relations. Since 2016, brands and social networks have been consistently showcasing devices for online language interactions such as chatbots and virtual assistants.
In principle, these conversational robots are programs that allow humans to interact using ordinary language via an automatic chat interface. These “robots” are particularly popular in marketing and customer relationships. They are seen as a way to manage high volumes of conversation and to remain in constant contact with customers.
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Research

Do serious games help you learn?

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Research

How do you write to a chatbot?

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Research

The age to learn: conditions for digital learning in companies

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Research

Understanding FEARS, an approach to time series classification.

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Research

Fibre-wireless performance

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Research

Remote working put to the test during lockdown: what lessons can we learn for remote working in the future?

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