Customer files checked by virtual agents in Senegal
How can artificial intelligence technologies help reduce workload by automating repetitive tasks? Orange Senegal has been investigating this on a specific case: checking the subscription files from mobile offers. In just a few months, the carrier has launched a tailored solution based on Robotic Process Automation (RPA) and Artificial Intelligence (AI) from open-source ecosystems.
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Reinforcement learning: a powerful AI in ever more areas
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