Bank Fraud: Uncovering the Victim Experience to Better Support and Protect Customers
Banks may be making transactions increasingly secure, but with fraudsters proving more skillful than ever, the suspicion and fear felt by customers is paradoxically on the rise. In 2022, 8.4% of French people said that they had been a victim of bank fraud, sometimes unwittingly being caught up in a scam.
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Improving Orange Money Services through User Relationship Analysis
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What if, one day, cash ceases to exist? Hopes and anxieties of the cashless society
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Financial competence, a model for measuring financial literacy around the world
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Home accounting: can self-tracking help improve financial management skills?
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