Smarter society /
Article
International crisis prevention, management and resolution: the assets of AI
Artificial intelligence (AI) technologies make it possible to spot patterns in large, heterogeneous datasets, and to anticipate certain phenomena. They are also powerful tools for finding solutions to certain global problems that are as urgent as they are complex. They are being used more and more by government institutions and humanitarian and development organisations at […]
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Smarter society /
Article
Progress in the semantic analysis of the voice of the customer
The automatic processing of natural language is an area of perennial research for Orange, which has been working on these topics for many years. Applying this work to Customer Relations has been gradually structured to bring industrialised solutions to fruition. These solutions chiefly enable us to leverage a rich and complex source of data: free-form […]
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Smarter society /
Video
Algorithms in the shop window
Retailers have access to more and more data. In addition to traditional socio-demographic and transactional data, there is now also data from search engines, social networks, forums, and mobile apps collected with user consent. In keeping with the GDPR, artificial intelligence makes it possible to exploit, analyse, and combine these very large volumes of heterogeneous […]
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Smarter society /
Article
Fake news: will advances in technology help us to distinguish between true and fake?
Social networks are fertile ground for spreading lies that are knowingly presented as legitimate information. Exposing them is often simple. Critical thinking, civic-mindedness, and media education can often suffice to foil misinformers’ strategies. However, doctored videos, called deep fakes, are in certain cases more and more difficult to identify as such. These composite videos create […]
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Smarter society /
Article
Algorithm predicts congestion in mobile radio networks
Network supervision is advancing thanks to artificial intelligence. One Orange laboratory in Belfort has offered further proof of this by developing a predictive analysis solution that can prevent mobile network traffic overload. An algorithm can now detect imminent congestion 30 minutes before it occurs, with a success rate of over 80%. This predictive maintenance solution […]
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Article
Reinforcement learning: a powerful AI in ever more areas
From the game of go to autonomous driving, through industry, the applications of reinforcement learning.
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Smarter society /
Article
X-AI: understanding how algorithms reason
Democracy issue and scientific challenge, today explainable AI constitutes a new field of research.
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Smarter society /
Article
Big Data, algorithms and AI, the tools of tomorrow’s insurance?
The opportunities and the issues of the use of Big Data and algorithms in the insurance sector.
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Smarter society /
Article
How to stay well-informed when algorithms are deciding for us?
“Over 58 million people voted for Trump. I don’t know one.” When recommendation algorithms enclose us in “filter bubbles”, how can we stay in touch with reality?
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Smarter society /
Article
How AI can help reduce inequalities
Artificial intelligence must not only aim for equity, but also be a tool to serve diversity and the fight against inequality.
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Better me /
Article
Music recommendation algorithms: What influence do they have on what users listen to?
Are the musical choices of streaming platform users influenced by recommendation algorithms? A study conducted by Orange researchers and sociologists answers this question.
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Smarter society /
Word of innovation
Quantum computer
A quantum computer makes use of the surprising properties of quantum physics to solve certain complex problems to which conventional computers cannot find a solution.
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