Research /
Blog
Personality derived from data can revolutionise smart services
New generation services are currently being developed at Orange Labs. The ideas that have been generated deserve to be shared in order to provoke reflection about the future ahead. One such new concept is a self-personalised service — a service that is aware of the user’s personality. This idea can both revolutionise the thinking behind […]
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Research /
Video
Detecting and characterising cognitive and affective states
As Laetitia Gros points out at a conference at Orange’s 2021 Research Exhibition, this is in line with a very obvious trend: an increasing number of tools for measuring emotions (EEG or electroencephalographic headsets and watches) are soon to be available on the market. A question mark remains over the relevance of these tools, […]
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Research /
Video
Artificial intelligence that is gentle, sensitive and distributed
The incredible progress made with Artificial Intelligence (AI) inspires hope that solutions may be found to some of humanity’s problems, for example problems relating to health or the environment. It does, however, also raise many fears, including the fear that a surveillance society is being created. Henri Sanson’s presentation looks at three major current […]
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Artificial intelligence /
Article
Towards a less data and energy intensive AI
“It’s not who has the best algorithm that wins, it’s who has the most data.” This aphorism from artificial intelligence (AI) researcher Jean-Claude Heudin shows just how essential data is in machine learning. Deep learning algorithms in particular require a huge amount of annotated data (for supervised learning mode). However, data production is a long […]
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Artificial intelligence /
Article
AI breaks the sound barrier
The story of artificial intelligence and text recognition dates back many years, but sound recognition is a much more recent endeavour and, as a field of research, is still in the teething stages. The subtleties of sound are a major challenge for machines in terms of assimilation, and understanding those subtleties can be very difficult. […]
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Artificial intelligence /
Article
Auditing AI: when algorithms come under scrutiny
Transparency of algorithms is an essential component of an ethical and responsible artificial intelligence. The concept has emerged in response to the growing use of AI systems in sensitive areas and their impact on the lives of individuals as well as on society as a whole. While AI is a powerful tool for fighting inequality, […]
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Artificial intelligence /
Article
International crisis prevention, management and resolution: the assets of AI
Artificial intelligence (AI) technologies make it possible to spot patterns in large, heterogeneous datasets, and to anticipate certain phenomena. They are also powerful tools for finding solutions to certain global problems that are as urgent as they are complex. They are being used more and more by government institutions and humanitarian and development organisations at […]
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Research /
Article
Progress in the semantic analysis of the voice of the customer
The automatic processing of natural language is an area of perennial research for Orange, which has been working on these topics for many years. Applying this work to Customer Relations has been gradually structured to bring industrialised solutions to fruition. These solutions chiefly enable us to leverage a rich and complex source of data: free-form […]
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Artificial intelligence /
Video
Algorithms in the shop window
Retailers have access to more and more data. In addition to traditional socio-demographic and transactional data, there is now also data from search engines, social networks, forums, and mobile apps collected with user consent. In keeping with the GDPR, artificial intelligence makes it possible to exploit, analyse, and combine these very large volumes of heterogeneous […]
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Artificial intelligence /
Article
Fake news: will advances in technology help us to distinguish between true and fake?
Social networks are fertile ground for spreading lies that are knowingly presented as legitimate information. Exposing them is often simple. Critical thinking, civic-mindedness, and media education can often suffice to foil misinformers’ strategies. However, doctored videos, called deep fakes, are in certain cases more and more difficult to identify as such. These composite videos create […]
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Networks and IT /
Article
Algorithm predicts congestion in mobile radio networks
Network supervision is advancing thanks to artificial intelligence. One Orange laboratory in Belfort has offered further proof of this by developing a predictive analysis solution that can prevent mobile network traffic overload. An algorithm can now detect imminent congestion 30 minutes before it occurs, with a success rate of over 80%. This predictive maintenance solution […]
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Artificial intelligence /
Article
Reinforcement learning: a powerful AI in ever more areas
From the game of go to autonomous driving, through industry, the applications of reinforcement learning.
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