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● AI based tools are being touted as a substitute for traditional therapy. However, connection with another human being is an essential aspect of therapeutic relationships.
● Chatbots and applications that do not necessarily take into account the specific cultural backgrounds of patients may provide misleading advice and even add to their distress.
● To prevent harm caused by algorithmic biases and to ensure respect for personal data, the new tools should only be used within the framework of supervised care programmes.