Chatbots are redefining interactions between customers and advisors
Chatbots continue to amaze us! They are now able to collaborate with customer advisors to improve productivity and customer satisfaction, as explained in the White Paper “Défis et progrès à l’ère des données et de l’intelligence artificielle” (Challenges and progress in the era of data and artificial intelligence), published by Sofrecom, an engineering subsidiary of Orange.
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