Virtual assistant

Chatbots are redefining interactions between customers and advisors

Chatbots continue to amaze us! They are now able to collaborate with customer advisors to improve productivity and customer satisfaction, as explained in the White Paper “Défis et progrès à l’ère des données et de l’intelligence artificielle” (Challenges and progress in the era of data and artificial intelligence), published by Sofrecom, an engineering subsidiary of Orange.
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A person on her couch looks at the conversation with a chatbot on her phone.

Simulated data on household activity: we evaluate how realistic it really is!

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A voice bot in a sub-Saharan language

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Behind the scenes of chatbot production

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How do you write to a chatbot?

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With voice and eye: is sound the future of digital?

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An enriched experience with a system that answers general questions

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