Digital personal life

Research Domain


Research  /  Blog

Financial competence, a model for measuring financial literacy around the world

This paper is part of a PhD research project on financial literacy, backed by Orange and the University of Nantes. The purpose of this thesis is twofold: to define the frameworks for financial literacy tailored to young adults and their financial situations and to propose recommendations for an educational tool. Financial education is about how […]


Research  /  Blog

Personality derived from data can revolutionise smart services

New generation services are currently being developed at Orange Labs. The ideas that have been generated deserve to be shared in order to provoke reflection about the future ahead. One such new concept is a self-personalised service — a service that is aware of the user’s personality. This idea can both revolutionise the thinking behind […]


Research  /  Blog

Home accounting: can self-tracking help improve financial management skills?

Of all the digital tools available today for tracking activities, banking apps for monitoring spending stand out for their success. In France, 55% of people have downloaded at least one such app, and 89% of them check it at least once a week [1]. Initially offered via personal spaces on banking websites, account tracking tools […]


Research  /  Blog

Designing self-trackers: from measurement to behaviour changes

Self-tracking through technical artefacts (notebooks, scales etc.) is a very old practise that is experiencing unprecedented growth with the proliferation of digital devices – connected watches or bracelets, applications for measuring physical activity, sleep etc. This growth of the self-tracker market can be seen as a more overarching phenomenon in the “well-being” sector, in which […]


Research  /  Blog

Virtual reality, the new tool for evaluating user experience

Evaluating User eXperience (UX): In the lab or in situ? UX refers to “perceptions and responses of a user resulting from the use and/or intended use of a system, product or service.“ (ISO, 2019). In this area, the following are considered and studied: emotions, beliefs, preferences, perceptions, physical and physiological responses, behaviours and actions that […]


Research  /  Blog

The use of social robots in mental health: what ethical issues?

As well as helping to navigate the ethical issues of social robotics, mental health is one of the few fields in which this technology has actually been deployed, with autistic spectrum disorders (ASDs) and Alzheimer’s disease considered the most widespread and most promising use cases [2], in the same logic of resorting to artificial sociability […]


Research  /  Blog

Benefits and challenges of a machine learning system in managing email overload at work

The growth of email use at work since the 1990s has resulted in a continual increase in the number of messages exchanged. Many studies on this increase have shown the adverse consequences on workers and their performance (“cognitive overload”, interruptions, fragmentation of work, or stress [1, 2]). To reduce these consequences, many technological and organizational […]


Research  /  Blog

Financial literacy: an essential awareness

More and more countries are becoming aware that it is time to take action to increase their populations’ financial literacy. In this first post, we take a look at some of the initiatives in the area of financial literacy in France. Find out how other countries are addressing this “national priority” in future posts. What […]


Research  /  Blog

AI in the Service of the Smart Home

Orange uses a home simulator as a mean to virtually experiment the home of the future, to obtain exploitable datasets.


Research  /  Blog

Draw to sign in

The PIN is dead, long live the PIN! Thanks to Artificial Intelligence (AI), your phone is now able to recognise your handwriting. A new mobile app developed by a team of researchers from Rennes, France [1] will allow you to log in by writing on your smartphone. Replacing the famous virtual keyboard used for typing […]


Research  /  Blog

How to collect feedback about things and explore a graph-based quality management – aka “Let’s make the world great again”

The Feedchain not only processes the information contained in the feedback, but also supports purchasing decisions based on the feedback previously collected.


Research  /  Blog

Our personality and our mood revealed by our digital footprints

Orange is developing and assessing the acceptability of solutions that will make it possible to determine the personality and mood of user from their digital footprint.