Digital enterprise

Research Domain

Research  /  Blog

How do you write to a chatbot?

Djingo Pro, the support bot for pros Facebook opened Messenger to bots in 2016 and in doing so marked the rise of the chatbot. Specialist marketing and customer relations publications are interested in this new means of interaction that seems to combine the advantages of automation with the warm and open nature of conversation (see […]

Research  /  Blog

The age to learn: conditions for digital learning in companies

In current discourse about digital divides, age emerges as one of the main explanatory factors. The idea that young people are very comfortable with digital technology, and that seniors are much less at ease with it, is deeply rooted, including in the world of work. Based on an analysis of experimental digital training techniques, we […]

Research  /  Blog

Remote working put to the test during lockdown: what lessons can we learn for remote working in the future?

Recent analyses from the French Statistical Office for Labour and Employment (DARES) [1] are a reminder of the low rate of remote working in France. In 2017, only 3% of employees worked remotely at least one day a week, where this is understood as a form of work organisation that: requires the use of digital […]

Research  /  Blog

Benefits and challenges of a machine learning system in managing email overload at work

The growth of email use at work since the 1990s has resulted in a continual increase in the number of messages exchanged. Many studies on this increase have shown the adverse consequences on workers and their performance (“cognitive overload”, interruptions, fragmentation of work, or stress [1, 2]). To reduce these consequences, many technological and organizational […]

Research  /  Blog

A currency to boost collective practices at the company

Local currencies, distinguishable from speculative currencies like Bitcoin and Ethereum, usually set out to promote systems for local exchange and giving while limiting debt. According to the economist Bernard Lietaer, “when well designed, it creates exactly the amount of currency needed to complete transactions that otherwise would not have taken place”. In addition to local […]

Research  /  Blog

Digital Professional Reflection — Get to know yourself!

What is a Digital Professional Reflection? It is the list of characteristics that describes who you are as a company employee (see image to the right). This digital description is obtained via Natural Language Processing of employee data, such as files on their drives, mailboxes or data from specific business applications (collaborative network, SharePoint, etc.) […]

Research  /  Blog

Your smartphone can hand you useful information on a plate

Imagine a meeting where you could instantly have access to information about the people, organisations and places mentioned by the other participants. Imagine a meeting where the documents needed to resolve a problem could automatically be made available to you with only your smartphone and a connection to an online service. This is a real […]

Young-woman-working-on-digital-tablet-in-server-room_960x620 Research  /  Blog

How to leverage the dormant resources of private datacenters

While the public cloud has grown very strongly over the past decade, private datacenters still account for almost 70% of IT server investments and twice the amount of resources. These are scaled according to their peak load and the infrastructures are partly redundant to withstand hardware failures. As a result, 50 to 80% of private […]

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How to collect feedback about things and explore a graph-based quality management – aka “Let’s make the world great again”

The Feedchain not only processes the information contained in the feedback, but also supports purchasing decisions based on the feedback previously collected.

Research  /  Blog

Informal economy and mobile in Dakar: contrasting professional usages

In sub-Saharan Africa, the informal economy is everywhere and through it the digital transformation of the continent is taking place. The example of Dakar.

Research  /  Blog

Between connection and disconnection: how to regulate working practices?

The development of remote working, accelerated by the digital development, is reshaping the boundaries between private and professional lives, with an ever more continuous connection.

Research  /  Blog

How digital technology is supporting informal employment in Africa

The role of partnerships in supporting the informal sector Launched in 2013 under the auspices of Bel Access, the Bel group’s social incubator, the Sharing Cities programme is part of this new approach. It aims to call on existing street vendor networks to sell La Vache Qui Rit cheese products in several big cities in […]