Digital enterprise

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Research  /  Blog

When mental load reflects the effects of remote working during lockdown

An underdeveloped way of working Remote working first appeared in France in the 1970s. Studies conducted before the period of large-scale remote working during the first lockdown (March 17 to May 11, 2020) had already revealed both benefits and drawbacks. Remote working is “an activity in which employees make intensive use of information technology for […]

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Better interactions with automatic emotion recognition

Introduction Inspired by Isaac Asimov’s novel “The Positronic Man,” the film “Bicentennial Man” tells the story of Andrew the robot, played by Robin Williams, who is gifted with a unique mind. The robot evolves over time, developing more and more human abilities. In this film, the robot’s first wish for its transformation is to get a […]

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Behind the scenes of chatbot production

But behind these systems, sometimes referred to as examples of “artificial intelligence”, is a hybrid method of production combining automation and human control. Indeed, chatbots are devices that require a phase of knowledge expansion and then continuous supervision of the system. With this in mind, we examine how this human work is organised around algorithmic […]

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Do serious games help you learn?

In recent decades, games have been used as a model for designing various schemes, including teaching. “Gamification”, the application of game-design elements in non-game situations, has arisen as part of the popularisation of video gaming since the 1990s. Gamification promises the same in all fields: It is based on the idea that a game is […]

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How do you write to a chatbot?

Djingo Pro, the support bot for pros Facebook opened Messenger to bots in 2016 and in doing so marked the rise of the chatbot. Specialist marketing and customer relations publications are interested in this new means of interaction that seems to combine the advantages of automation with the warm and open nature of conversation (see […]

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The age to learn: conditions for digital learning in companies

In current discourse about digital divides, age emerges as one of the main explanatory factors. The idea that young people are very comfortable with digital technology, and that seniors are much less at ease with it, is deeply rooted, including in the world of work. Based on an analysis of experimental digital training techniques, we […]

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Remote working put to the test during lockdown: what lessons can we learn for remote working in the future?

Recent analyses from the French Statistical Office for Labour and Employment (DARES) [1] are a reminder of the low rate of remote working in France. In 2017, only 3% of employees worked remotely at least one day a week, where this is understood as a form of work organisation that: requires the use of digital […]

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Benefits and challenges of a machine learning system in managing email overload at work

The growth of email use at work since the 1990s has resulted in a continual increase in the number of messages exchanged. Many studies on this increase have shown the adverse consequences on workers and their performance (“cognitive overload”, interruptions, fragmentation of work, or stress [1, 2]). To reduce these consequences, many technological and organizational […]

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A currency to boost collective practices at the company

Local currencies, distinguishable from speculative currencies like Bitcoin and Ethereum, usually set out to promote systems for local exchange and giving while limiting debt. According to the economist Bernard Lietaer, “when well designed, it creates exactly the amount of currency needed to complete transactions that otherwise would not have taken place”. In addition to local […]

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Digital Professional Reflection — Get to know yourself!

What is a Digital Professional Reflection? It is the list of characteristics that describes who you are as a company employee (see image to the right). This digital description is obtained via Natural Language Processing of employee data, such as files on their drives, mailboxes or data from specific business applications (collaborative network, SharePoint, etc.) […]

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Your smartphone can hand you useful information on a plate

Imagine a meeting where you could instantly have access to information about the people, organisations and places mentioned by the other participants. Imagine a meeting where the documents needed to resolve a problem could automatically be made available to you with only your smartphone and a connection to an online service. This is a real […]

Young-woman-working-on-digital-tablet-in-server-room_960x620 Research  /  Blog

How to leverage the dormant resources of private datacenters

While the public cloud has grown very strongly over the past decade, private datacenters still account for almost 70% of IT server investments and twice the amount of resources. These are scaled according to their peak load and the infrastructures are partly redundant to withstand hardware failures. As a result, 50 to 80% of private […]