
AI breaks the sound barrier
The story of artificial intelligence and text recognition dates back many years, but sound recognition is a much more recent endeavour and, as a field of research, is still in the teething stages. The subtleties of sound are a major challenge for machines in terms of assimilation, and understanding those subtleties can be very difficult. […]

Progress in the semantic analysis of the voice of the customer
The automatic processing of natural language is an area of perennial research for Orange, which has been working on these topics for many years. Applying this work to Customer Relations has been gradually structured to bring industrialised solutions to fruition. These solutions chiefly enable us to leverage a rich and complex source of data: free-form […]

DAGOBAH: Make Tabular Data Speak Great Again
From table data to knowledge “Information is not knowledge”[1]. Albert Einstein famous quote is based on the assumption that knowledge can only be gained from experience. If we apply this though to tabular data –that can be assimilated to raw information-, this implies it will be meaningless without people expertise (experience) in the corresponding domain. […]

Fake news: will advances in technology help us to distinguish between true and fake?
Social networks are fertile ground for spreading lies that are knowingly presented as legitimate information. Exposing them is often simple. Critical thinking, civic-mindedness, and media education can often suffice to foil misinformers’ strategies. However, doctored videos, called deep fakes, are in certain cases more and more difficult to identify as such. These composite videos create […]

Music recommendation algorithms: What influence do they have on what users listen to?
Are the musical choices of streaming platform users influenced by recommendation algorithms? A study conducted by Orange researchers and sociologists answers this question.

Did you know?
Worldwide, we generate 2.5 trillion bytes of data every day.

Did you know?
90% of the data created in the world has been in the last two years.

"Re-humanizing urban data through design"
Data is at the heart of smart cities - although it is still a mysterious notion that arouses anxiety. But it can nevertheless be made to tell some great stories...

Drawing boundaries of social interaction
Many existing ‘social borders’ are well known as they are anchored in the history of nation-building or in particular regional developments. Take for instance Belgium, where a north-south divide between the Dutch-speaking northern part, Flanders, and the French-speaking southern part, Wallonia, has been a long-standing division line marking a barrier between different regional groups and […]

MesInfos: reconciling data protection and innovation
In a context of information asymmetry between individuals and organisations, with the former often wary of the way in which companies and States use their personal data, innovation in services can quickly run up against a Gordian knot: how can personal data be used without weakening data protection or undermining user trust? It was this […]