Artificial Intelligence


Research blog / Research

The use of social robots in mental health: what ethical issues?

As well as helping to navigate the ethical issues of social robotics, mental health is one of the few fields in which this technology has actually been deployed, with autistic spectrum disorders (ASDs) and Alzheimer’s disease considered the most widespread and most promising use cases [2], in the same logic of resorting to artificial sociability […]


Smarter society / Artificial Intelligence

A control tower against illegal streaming, supported by AI

Streaming services are multiplying and it is becoming easier to access high-quality files with both fixed and mobile devices using high-speed and very high-speed connections, from a larger and more varied range of terminals. Will the illegal redistribution and sharing of video content intensify? A threat with a thousand faces… “We’re facing new types of […]


Augmented Planet / Innovation

Decarbonising digital technology with innovation

Hidden from sight, Internet infrastructure has a substantial environmental impact. Base-stations with lower fossil fuel consumption To reduce the environmental impact in the era of 5G, in particular carbon emissions, providers are taking steps by persuing two main stragegies.  Firstly, they are developing new technologies in order to improve performance and energy efficiency. Secondly, they […]


Research blog / Artificial Intelligence

Your smartphone can hand you useful information on a plate

Imagine a meeting where you could instantly have access to information about the people, organisations and places mentioned by the other participants. Imagine a meeting where the documents needed to resolve a problem could automatically be made available to you with only your smartphone and a connection to an online service. This is a real […]


Au-Sénégal,-un-agent-virtuel-allège-la-vérification-des-dossiers-clients_960x620 Augmented Planet / Artificial Intelligence

Customer files checked by virtual agents in Senegal

The work carried out by the Orange Nomad Back Office team in Senegal seems never-ending and futile. Day after day, the team’s 17 members manually process 15,000 subscription requests submitted by resellers on the ground via the Nomad platform. When AI helps humans Their work involves verifying the authenticity of identity cards sent in the […]


Better me / Innovation

CES 2020: Orange’s experience of the international high-tech trade show

At the trade show in Las Vegas, Karine Dussert-Sarthe provides an overview of the innovative high-tech products that will be entering consumers’ lives in the near future.


Research blog / Artificial Intelligence

Data sharing and processing: the new Tower of Babel?

To enable businesses to draw on the value of their data by sharing it, Orange is developing a common vocabulary for describing data sets.


Smarter society / Innovation

Mahali ensures e-commerce in Africa is properly addressed

This addressing web app by Orange is tailored to local practices to facilitate online sales through a simple location service for places with no address.


Smarter society / Innovation

At the heart of CES 2020

What was new at the Consumer Electronic Show that took place in Las Vegas from 6th to 9th January? An overview with Olivier Ezratty.


Smarter society / Artificial Intelligence

Big Data, algorithms and AI, the tools of tomorrow’s insurance?

The opportunities and the issues of the use of Big Data and algorithms in the insurance sector.


Smarter society / Artificial Intelligence

How to stay well-informed when algorithms are deciding for us?

“Over 58 million people voted for Trump. I don’t know one.” When recommendation algorithms enclose us in “filter bubbles”, how can we stay in touch with reality?


Research blog / Artificial Intelligence

Privacy-preserving Artificial Intelligence

Summary When using data in a digital service, one should usually trade-off between data usage (ease of operation, performance) and data security (user privacy, data confidentiality). This article presents the case of advanced cryptographic techniques that brings a solution that reconciles these two conflicting objectives. A lot of use cases are relevant in this context, […]