Mick Levy's view of the salon
Mick Levy discusses the current challenges of artificial intelligence (AI) in the business world, emphasizing that AI is at a decisive turning point.
Speaker:
- Mick Levy: Director of Strategy and Innovation at Orange Business.
Conference Summary:
Mick Levy discusses the current challenges of artificial intelligence (AI) in the business world, emphasizing that AI is at a decisive turning point. He highlights the growing impact of AI, particularly with the emergence of technologies like ChatGPT, which have revolutionized the sector over the past two years. Levy points out several challenges that companies must address, such as creating value while considering environmental impacts, seamlessly integrating AI into business processes, and the need to build trust in AI-generated results. He underscores the importance of research and innovation, especially during events like Open Tech, where new AI applications can be explored. Levy mentions key concepts such as digital twins, AI-assisted predictive maintenance, and productivity gains. He emphasizes Orange’s commitment to forging a new path focused on trust.
Topics Covered:
- Evolution of AI: History and recent explosion of AI in businesses.
- Integration of AI: Importance of seamless integration into business processes.
- Trust in AI: Necessity to build trust in AI results and applications.
- Practical Applications: Exploration of technologies like digital twins and predictive maintenance.
- Orange’s Commitment: Trust strategy in the development of AI solutions.
Notable Quotes:
- “Today with AI, we are at a crossroads.”
- “How to create value while reconciling environmental footprint impacts?”
- “Orange seeks to forge a new path, that of trust, at a time when AI raises so many questions.”
- “There is both research and everything that can be done in the company that foreshadows applications we will have.”
This interview highlights the challenges and opportunities that AI presents for businesses, while emphasizing the importance of an ethical and responsible approach to its deployment.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Sumup day 2
Jérôme Colombain reviews the highlights from day 2 of the event.
Summary:
The video showcases the innovations unveiled on the second day of the Orange Innovation Show, where researchers and technicians from around the world gather to share research projects aimed at the general public. Jérôme Colombain, the keynote speaker, highlights several key innovations.
- Downloading Applications on the Livebox:
One of the major new features is the ability to download applications directly onto the Livebox, thanks to an open system and services developed by Orange technicians. This will enhance the user experience at home. - Cybersecurity and Network Quality Management Services:
Another speaker discusses the importance of cybersecurity services that can be installed on gateways. He also mentions the ability to prioritize network traffic, which is particularly useful during important meetings, ensuring optimal connection quality. - Movie Recommendations by Artificial Intelligence:
An innovation aimed at the general public is the use of artificial intelligence to help users find movies to watch. For example, it will soon be possible to search for a movie based on quotes or vague descriptions. - Infrastructure Repair with Augmented Reality:
Another significant advancement concerns infrastructure repair. Technicians can use an augmented reality system to visualize the network beneath the pavement via their smartphone or tablet, facilitating their on-site interventions.
Notable Quotes:
- On downloading applications: “It will soon be possible to download applications directly onto the Livebox, thanks to the open system.”
- On artificial intelligence: “Soon, it will be easy to find movies using artificial intelligence based on very little information.”
- On augmented reality for technicians: “Visualizing the network as it is beneath the pavement to facilitate on-site intervention.”
This video highlights how Orange innovates and enhances the user experience through advanced technologies while addressing the needs of the general public and professionals.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Interview with Elizabeth Tchoungi
“It’s very important to be able to develop, thanks to generative AI, solutions so that people can benefit from all digital-related services.”
Participants:
- Elisabeth Tchoungi: Executive Vice President of Group, Corporate Social Responsibility at Orange
- Jérôme Colombain: Journalist
Summary:
In this interview, Elisabeth Tchoungi addresses the challenges of mobile internet access in Sub-Saharan Africa, where only 22% of the population actually uses this service. She emphasizes that one of the main obstacles to mobile internet adoption in rural areas is the language barrier, as many residents do not speak French or English.
Tchoungi highlights the importance of developing solutions based on generative artificial intelligence (AI) to overcome these obstacles. She discusses the need to integrate the 2,000 languages spoken across the African continent into the digital world to ensure that all populations can benefit from digital services.
She stresses that there is a lack of textual data in certain languages, complicating the training of AI models. To address this, she proposes an open innovation approach, allowing everyone to contribute to data collection. Tchoungi concludes that this collaboration could accelerate the development of AI models and promote digital inclusion in Africa.
Topics Covered:
- Mobile internet access in Sub-Saharan Africa
- Language barriers and their impact on digital inclusion
- Role of generative AI in developing tailored solutions
- Importance of open innovation for collecting linguistic data
Notable Quotes from Elisabeth Tchoungi:
- “Only 22% of residents in Sub-Saharan Africa actually use mobile internet.”
- “There are still residents who do not speak French, do not speak English, and do not have access to services.”
- “It is very important to be able to develop, through generative AI, solutions so that populations can benefit from all digital-related services.”
- “This collaboration will allow us to accelerate the development of models and thus, digital inclusion, thanks to generative AI.”
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Sara Puigvert: "Data theft and identity theft have a significant impact on companies' images."
Interview with Sara Puigvert, Global Operations EVP at Orange Cyberdefense, after the panel The Telco and Cyber Alliance: Trusted Digital Future for Europeans.
Sara Puigvert: Cybersecurity expert, she addresses the threats facing businesses and the solutions proposed by Orange Cyber Defense.
Topics Covered:
- Threats Facing Businesses:
- Phishing and Ransomware: Sara Puigvert discusses phishing and ransomware attacks as major threats to businesses.
- Vulnerabilities: She emphasizes the importance of quickly patching vulnerabilities to prevent attacks.
- Data Theft and Identity Theft: The creation of fake websites impersonating businesses is discussed, along with its impact on brand image.
- Attacks on Production Chains: Threats to operational networks (OT) that support production chains are also mentioned.
- Responses from Orange Cyber Defense:
- Service Portfolio: Sara Puigvert presents the services offered by Orange Cyber Defense, ranging from threat anticipation to detection.
- Identification and Protection: The importance of identifying threats and implementing protective measures is highlighted.
- Mediation and Post-Compromise Analysis: She also addresses mediation in the event of an incident and post-compromise analysis to understand and learn from attacks.
Notable Quotes:
- “The biggest threats to businesses include phishing and ransomware.”
- “Data theft and identity theft have a significant impact on companies’ images.”
- “Orange Cyber Defense responds to these threats with a range of services from anticipation to post-compromise analysis.”
This conference highlights the current challenges in cybersecurity and the solutions proposed by Orange Cyber Defense to help businesses protect themselves against these threats.
EN: Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Jean-Louis Le Roux: “AI will enable us to improve capacity monitoring of our networks and invest only at the right time, in the right place.”
In this interview, Jean Louis Le Roux discusses the impact of artificial intelligence (AI) on telecoms networks, highlighting several key applications that will transform operations and infrastructure management.
Jean Louis Le Roux: CTIO Orange Wholesale, EVP International Networks
Conference Summary:
In this interview, Jean Louis Le Roux discusses the impact of artificial intelligence (AI) on telecommunications networks, highlighting several key applications that will transform operations and infrastructure management.
Topics Covered:
- Improvement of Capacity Monitoring:
AI will optimize network capacity monitoring, allowing for targeted investments and avoiding over-investment. - Simplification of Operations:
Supervision teams will benefit from simplified operational tasks through AI, improving operational efficiency. - Network Security:
AI will be used to counter security attacks, particularly those carried out by bots, by strengthening protective measures. - Reduction of Energy Consumption:
Analyzing the electrical activity of equipment will help reduce energy consumption, contributing to more sustainable operations. - Future of AI in Networks:
Jean Louis Le Roux mentions the use of generative AI for network configuration, enabling direct interaction with routers for automatic configuration. - Software Development:
AI will facilitate the development of new network functions, allowing for significant time savings. - Fiber Sensing:
An innovative application of AI that will analyze movements on underwater cables, particularly to detect threats such as ship anchors, which is crucial for infrastructure protection.
Notable Quotes:
- “AI will allow us to improve the capacity monitoring of our networks and invest only at the right time and in the right place.”
- “We will use AI to respond to security attacks, as it is bots that are attacking us.”
- “With AI, we will literally be able to talk to our routers, and they will automatically configure themselves.”
- “Fiber Sensing will allow us to detect ship anchors approaching trawlers, with important applications for the protection of our cables.”
This conference highlights the technological advancements that AI can bring to the telecommunications sector, emphasizing its crucial role in optimizing operations and ensuring network security.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Interview of Colin Jarvis
Vivek Badrinath : "Telecom operators have gone to great lengths to prepare for the challenges of AI."
Vivek Badrinath discusses the crucial role of telecommunications operators (Telcos) in an increasingly AI-influenced world.
Participants:
- Vivek Badrinath, Director General Designate, GSMA
- Jérôme Colombain, Journalist and Interview Host
Summary: In this interview, Vivek Badrinath discusses the crucial role of telecommunications operators (Telcos) in an increasingly AI-influenced world. He identifies two main aspects: the use of AI by Telcos to enhance their internal operations and their contribution to the AI ecosystem as providers of essential technologies.
He emphasizes that Telcos are well-positioned to manage the new data flows generated by AI, thanks to their infrastructures and technologies. He highlights the importance of data captured by various devices (cameras, sensors, etc.) and their processing in data centers. According to him, telecommunications operators have already made significant efforts to integrate AI into their operations, particularly to optimize network performance, improve customer relations, and enhance cybersecurity.
Vivek Badrinath also mentions innovations such as network slicing, which allows sharing infrastructures among multiple applications, as well as improvements in bandwidth and latency, which are strategic priorities for operators. Finally, he stresses the importance of security and trust in the use of AI-related technologies.
Topics Covered:
- Role of Telcos in AI: Internal use of AI and contribution to the ecosystem.
- Telco Technologies: Network slicing, bandwidth, and latency improvements.
- Cybersecurity and Trust: Importance of security in implementing AI technologies.
Notable Quotes:
“Telcos have many new technologies to offer that can be useful for the new data flows created by AI.”
“Telecom operators have gone to great lengths to prepare for the challenges of AI.”
“Improving bandwidth and latency are at the heart of operators’ roadmaps.”
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Julien Sicart: "The ambition of Orange Business in launching its DI offering is truly to democratize the use of this technology."
In this interview, Julien Sicart presents Orange Business’s ambition regarding the launch of its Digital Intelligence (DI) offering. He emphasizes the goal of democratizing the use of this technology, targeting a wide range of businesses.
Participants:
- Julien Sicart: Vice President of Digital Services at Orange Business
- Jérôme Colombain: Journalist and Presenter
Summary:
In this interview, Julien Sicart presents Orange Business’s ambition regarding the launch of its Digital Intelligence (DI) offering. He emphasizes the goal of democratizing the use of this technology, targeting a wide range of businesses, from SMEs to large CAC 40 companies and multinationals.
Julien Sicart highlights two key aspects that distinguish Orange Business in the market:
- Ease of Use: The company aims to make the adoption of DI accessible and straightforward for users.
- Data Protection: Data security is a major concern for clients, and Orange Business is committed to ensuring this protection.
He also mentions that the company has successfully integrated a year of large-scale innovation, with over 50,000 users benefiting from DI applications within a large enterprise.
Topics Covered:
- Democratization of DI technology
- Targeting SMEs and large enterprises
- Ease of use and technology adoption
- Importance of data protection
- Large-scale innovation in DI usage
Notable Quotes:
“The ambition of Orange Business in launching its DI offering is truly to democratize the use of this technology.”
“We aim to limit and reduce the barriers to entry in the adoption and use of this technology, which is absolutely disruptive for businesses.”
This interview highlights Orange Business’s efforts to make Digital Intelligence accessible while ensuring data security, a crucial issue in today’s digital world.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Jean Bolot: "Research at Orange is very open and collaborative."
The Director of Research at Orange emphasizes openness and collaboration in AI research, citing the partnership with OpenAI as an example, particularly for offering multilingual bots.
Summary of the Interview with Jean Bolot, Director of Research at Orange, during Orange OpenTech
Jean Bolot emphasizes that research at Orange is characterized by its openness and collaboration with various partners, both industrial and academic. These collaborations enrich Orange’s capabilities and address current technological challenges, particularly in the field of artificial intelligence (AI).
Bolot discusses the growing importance of AI in research, noting its integration across multiple domains, including cybersecurity. He mentions that AI is transforming threat detection and attack approaches in this area. A recent partnership between Orange and OpenAI is also highlighted, aimed at developing AI-based solutions for personalized chatbots, especially for underrepresented languages.
He stresses the necessity of creating a link between research and business by aligning research activities with the strategic challenges of the group to generate value for customers.
Topics Covered:
- Characteristics of Research at Orange: Openness and collaboration with academic and industrial partners.
- Integration of Artificial Intelligence: Impact of AI on various fields, notably cybersecurity.
- Partnership with OpenAI: Development of AI solutions for personalized chatbots.
- Link Between Research and Business: Importance of aligning research activities with Orange’s strategic objectives.
Key Quotes:
“Research at Orange is very open and collaborative.”
“AI has a much broader impact, for example, in the field of cybersecurity.”
“The challenge and goal of research is how to prioritize our activities to align with the strategic challenges of the group.”
This summary highlights the key points discussed in the interview, showcasing the innovative research initiatives at Orange and their alignment with business objectives.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Interview of Bruno Zerbib, CTIO Orange
Bruno Zerbib presents the goals and innovations highlighted at the 2024 edition of Orange OpenTech.
Speakers:
- Jérôme Colombain: Interviewer
- Bruno Zerbib: CTIO (Chief Technology and Innovation Officer) of Orange Innovation
Summary of the Interview: The interview focuses on the “Orange OpenTech 2024” event, where Bruno Zerbib discusses the goals and innovations showcased this year. He emphasizes the importance of honoring the legacy of the previous event, the “Seinalon de la recherche innovation,” while expanding the scope to include not only Orange’s innovations but also those from external partners, ranging from major tech companies like Google to startups like OpenAI.
Bruno Zerbib mentions a partnership with Meta and OpenAI aimed at making artificial intelligence (AI) more inclusive, particularly by supporting regional African languages. He highlights specific innovations, such as “Live Intelligence,” which allows users to access AI tools while considering the energy cost of queries and data protection. He also shares his vision of AI, centered around three convictions: responsibility, environmental optimization, and inclusivity. He stresses that AI should serve employees and customers without contributing to social inequalities.
Topics Covered:
- Orange OpenTech 2024: An event showcasing innovation within the Orange group and its partners.
- Strategic Partnerships: Collaboration with Meta and OpenAI for inclusive AI.
- Innovations Presented: Launch of “Live Intelligence” and its impact on AI accessibility.
- Vision of AI: Responsibility, environmental optimization, and inclusivity.
Key Quotes from Bruno Zerbib:
“We really wanted this to be an event that not only showcases Orange’s innovations but includes all innovation coming from anywhere in the group.”
“Making artificial intelligence available in countries where not only English or French is spoken is quite incredible.” “We have three strong convictions: AI must be responsible, frugal, and extraordinarily inclusive.”
“We want it to serve our employees and enhance our customers’ lives.”
This interview highlights Orange’s ambitions in technological innovation and social commitment, while underscoring the importance of a responsible and inclusive approach to artificial intelligence.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Interview of Jean-François Falalcher, CEO Orange France
Jean-François Fallacher discusses the impact and integration of artificial intelligence (AI) at Orange, particularly generative AI.
Speakers:
- Jérôme Colombain: Interviewer
- Jean-François Fallacher: CEO of Orange France
Summary:
In this interview, Jean-François Fallacher addresses the impact and integration of artificial intelligence (AI) within Orange, focusing on generative AI. He emphasizes that AI is not new to the company, which has already used it to optimize customer databases and other applications. However, with the emergence of generative AI, the possibilities for application have significantly expanded.
Fallacher mentions specific initiatives, such as the “ticket génial” project, which allows employees to experiment with different generative AI engines. He highlights the importance of this technology for improving internal efficiency and developing new services for customers. A concrete example is the ongoing experimentation within customer service, called “agent augmenté,” which uses generative AI to help agents respond more quickly and effectively to customer inquiries.
Topics Covered:
- AI at Orange: Overview of current AI usage and its evolution with generative AI.
- Internal Initiatives: Projects like “ticket génial” and “agent augmenté” that illustrate the application of AI to enhance services.
- Impact on Customer Service: How generative AI assists agents in better serving customers.
Key Quotes:
“Generative AI is a reality, and at Orange, it is already a reality.”
“We will continue to develop this to be more efficient and offer new services to our customers.”
“Generative AI helps us be more relevant and quicker in meeting our customers’ expectations.”
This interview highlights Orange’s commitment to technological innovation and its ambition to enhance customer experience through artificial intelligence.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
Sumup day 1
Immersion on the first day of the Orange OpenTech 2024 event, a meeting dedicated to innovation and research within Orange with Jérôme Colombain.
Speaker: Jérôme Colombain, technology journalist
Summary of the Conference: The first day of the Orange OpenTech 2024 event is dedicated to innovation and research within Orange. Jérôme Colombain immerses us in the company’s research laboratories, where leading researchers unveil technological innovations, with a particular focus on artificial intelligence (AI).
Colombain emphasizes that AI plays a central role in transforming telecommunications network operations. Among the innovations presented, generative AI allows operators to interact with the network intuitively, like conversing with a virtual assistant. This simplifies network configuration and makes these tools accessible to a broader range of users, even without specific technical skills.
He also discusses the use of AI for network fault detection, explaining how AI can synthesize alerts generated by the network, making it easier for technicians to understand issues. In the event of a failure, AI helps quickly locate faults, which is crucial for a telecom operator. Additionally, the concept of a “digital twin” is introduced, allowing for the visualization of alarms, and creating a graph that aids in more effectively identifying problems.
The event is presented as a showcase of technological innovations, and participants are encouraged to follow developments on Orange’s website and social media.
Key Quotes from Jérôme Colombain:
“AI is capable of synthesizing and clearly explaining where the problem lies.”
“Failures and faults are, of course, the bane of a telecom operator.” “Here are innovations as if it were raining.”
This summary highlights the key points discussed on the first day of the event, showcasing the growing importance of artificial intelligence in the telecommunications sector.
EN : Summary of the video – initial version generated by an AI on the basis of an automatic transcription and analysis of the content (Orange internal solution)
This year, there are six themes:
Predictive cybersecurity: Detect and analyse millions of events per second to identify cyberattacks in real time, challenge a cyber intelligence tool that detects sensitive information leaks on the Internet and dark web, or even teach your customers to improve home network security…
Self-automated home: Resolve cascading failures in homes, thanks to an active LAN network monitoring solution combining AI and digital twins, download applications directly to the Livebox to access personalised services and even control Orange TV using just your voice…
Adaptative networks: Automate the deployment of 5G network functions, facilitate connectivity on demand and detect a failure before it happens on fixed and mobile networks thanks to AI…
APIs Playground: Support smart mobility in urban areas to optimize public transportation, events safety, smart advertising or last-mile delivery in densely populated areas thanks to population density data API, ensure hazard and incident response under any network conditions, access the advanced features of home Livebox ecosystem to adjust quality of service and manage your 3rd party paid subscriptions via WhatsApp…
Augmented enterprise: Test the new multi-LLM smart assistant for companies, discover an AI-powered digital twin that assists maintenance technicians at work and track forklifts in real time on an industrial site thanks to 5G SA…
Future of interactions: Connect directly to a chatbot via a simple QR code thanks to RCS, turn your smartphone into a contactless payment device and explore the potential of a new smart assistant that helps you find information…