Steve Jarrett: customer experience
Steve Jarrett, Head of Data & AI at Orange, tells us about FIND, which is like a next generation search engine that uses AI to find information that exists and is very difficult to find.
He also explains the goals of the customer experience stream at Orange: to find the ways data and AI can improve how the customers feel. There is an idea of ‘super-powering’ the customer experience!
Małgorzata Czechowska
According to Małgorzata Czechowska, Director of Business Development B2B at Orange Poland, Volumetric 3D is a highlight of the show and will immediately meet the needs of the clients and prove very useful to them.
Orange Poland is present at Orange Open Tech Days with multiple innovations, including the robot called Max from the ‘Store of the Future’.
Destination Demo(s)
Live Opening session - replay
Round table about platformization
Bruno Zerbib, CTIO of Orange, and Aliette Mousnier-Lompré, CEO of Orange Business, discuss the topic of platformization. Orange becomes a platform.
Keynote: Bruno Zerbib
“When we talk about being Open, we are talking about open platforms. Today, sources of intelligence and data come from everywhere. It is very important to create these sharing ecosystems. The winning innovation will be based on the best sharing ecosystems.” – Bruno Zerbib, CTIO of Orange
Etienne Klein lecture on science and progress
“Science does generate knowledge and a very specific type of uncertainty. We did not know about this at the time when science was built into progress. Science was once considered as the armed wing of progress, and that is thanks to science that the future is attractive and credible and reachable.” – The physicist Etienne Klein proposes the idea that there is a need for engineers and experts in their fields to engage into communicating a path forward.
Orange Open Tech Days, Orange’s unmissable research and innovation event, runs from 28 to 30 November 2023.
Throughout the event, find videos of the lectures and articles about the demos in this space, so you can learn all about the future technologies, vital for the connectivity, that will shape the world of tomorrow.
At the bottom of this page, find films showing you what the demos from the previous edition have become.
“The idea behind this ‘new retail connectivity’ is to say: are we capable of going out and finding additional, even specific things that Orange can provide, in order to create additional value in this connectivity area?” – Philippe Lucas
Ready for @orange #OpenTechDays ! Innovation for Orange is about Open, Sharing and Caring ! Demonstrations from all over the world helping shape tomorrow’s world ! pic.twitter.com/tnOaIF94aH
— caroline guillaumin (@caroguillaumin) November 28, 2023
The speakers
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Etienne Klein
physicist
“It has long been believed that science gives power to the idea of progress. It produces knowledge, but also uncertainty, because it doesn't say what we should do with the results.”-
28/11/2023 11:00 am
Live Opening session
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Aliette Mousnier-Lompré
CEO of Orange Business
“Evolution platform: the idea is to be able to provide our business customers with offers, connectivity and cybersecurity solutions available in platform mode, with the partners' capacity for continuous innovation.”-
28/11/2023 11:00 am
Live Opening session
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Bruno Zerbib
CTIO of Orange
“We believe in exchange and sharing. It is very important to create these sharing ecosystems. The innovation that is going to win is the one that is backed by the best ecosystems.”-
28/11/2023 11:00 am
Live Opening session
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